Legal Document

CEO99 Terms and Conditions

Please read these Terms and Conditions carefully before using the CEO99 platform. They cover account registration, betting rules, payment policy, and other important matters in detail.

Last Updated: January 2026
Account Registration Terms

You must be at least 18 years old to open an account with CEO99. Register with accurate information, and note that opening more than one account per device is strictly prohibited.

Payment & Withdrawal Policy

Deposits and withdrawals on CEO99 are processed in accordance with specific guidelines. Fast payments are guaranteed for verified accounts.

Prohibited Activities

Bonus abuse, multiple account operation, fraudulent transactions, and automated betting are strictly prohibited.

Dispute Resolution

For any dispute with CEO99, please contact our support team. CEO99 is always committed to fair and transparent resolutions.

Account Security

You are responsible for your account's security. Never share your password, and report any suspicious activity to CEO99 immediately.

Responsible Gaming

CEO99 is committed to responsible gaming. Deposit limits, self-exclusion, and cooling-off options are available to all members.

CEO99 Terms and Conditions

By accessing or using the CEO99 platform, you are deemed to have agreed to all of the terms below. Please read them in full.

1

General Terms & Conditions

CEO99 (ceo99.org) is an international online betting and gaming platform. These Terms and Conditions form a legally binding agreement between CEO99 and all of its members. By accessing or using the CEO99 website, mobile platform, or any of its services, you are deemed to have fully accepted these terms.

CEO99 reserves the right to change, amend, or update these Terms and Conditions at any time. Continued use of the platform after any changes take effect constitutes your acceptance of the revised terms. We recommend reviewing this page regularly.

CEO99's services are intended solely for individuals aged 18 or above who do not reside in jurisdictions where online gaming is fully prohibited. By using CEO99, you confirm that you meet these eligibility requirements.

CEO99's services are available in both English and Bengali. In the event of any language discrepancy, the English version shall take precedence.

2

Account Registration and Verification

To register with CEO99, you must provide accurate and complete information. If an account is found to have been registered with false or incorrect details, CEO99 reserves the right to terminate that account at any time.

Each individual may hold only one account on CEO99. If multiple accounts are found belonging to the same person, CEO99 reserves the right to close them and forfeit any associated balances.

As part of the KYC (Know Your Customer) verification process, you may be required to submit one of the following valid identity documents:

  • National ID Card (NID)
  • Passport
  • Driving License
  • Bank statement or proof of mobile banking transaction

CEO99 reserves the right to require KYC verification before processing any withdrawal. Failure to complete this process may result in delays or suspension of the withdrawal.

3

Deposit & Withdrawal Policy

Deposits on CEO99 can be made via mobile banking, bank transfer, or approved e-wallets. Funds are generally credited to your account instantly, though banking system delays may occasionally extend this to 1–6 hours.

Withdrawal requests are typically processed within 1–24 hours. The withdrawal method must generally match the deposit method. CEO99 reserves the right to decline withdrawals via a different method for security reasons.

  • The minimum withdrawal amount is specified on CEO99's payments page.
  • Multiple withdrawal requests may be submitted on the same day, though a daily maximum limit applies.
  • CEO99 may temporarily place a withdrawal on hold to verify suspicious transactions.
  • Wagering requirements must be met before any winnings derived from bonuses can be withdrawn.

Withdrawals must generally be made through the same method used for the original deposit. CEO99 does not approve withdrawals to third-party accounts.

4

Betting Rules

Once a bet is confirmed on CEO99, it cannot be changed or cancelled. Please review everything carefully before confirming your bet. The agreement takes effect from the moment CEO99's system records the bet.

CEO99 reserves the right to void or re-evaluate bets in the following circumstances:

  • If an event is cancelled or postponed
  • In the event of incorrectly displayed odds due to a technical error
  • If evidence of match fixing or irregular betting patterns is detected
  • If an event ends before the scheduled time and the result is determined under different rules

During live betting, CEO99's odds change in real time. If a bet is submitted while odds are being updated, CEO99 may accept or reject the new odds. If accepted, you will be confirmed at the updated odds.

Maximum bet limits on CEO99 vary by event and market. CEO99 reserves the right to adjust bet limits for any user at any time.

5

Bonus & Promotion Terms

All bonuses, cashback, and promotional offers on CEO99 are subject to specific terms and conditions. Each offer may carry particular wagering requirements, an expiry date, and a maximum withdrawal limit.

  • The welcome bonus is available to new members only and applies to the first deposit.
  • Winnings from bonuses may only be withdrawn after meeting the applicable wagering requirements (typically 20x–30x).
  • If the same person, IP address, or device attempts to claim a bonus more than once, CEO99 may suspend that account.
  • CEO99 reserves the right to modify, suspend, or cancel any promotion at any time.
  • Bonus balances cannot be transferred or converted to cash until all wagering requirements have been fulfilled.

For the latest information on CEO99 promotions, visit our Promotions Page for details. Full terms and conditions for each offer are listed there.

6

Prohibited Activities

The following activities are strictly prohibited on CEO99 and may result in account termination and balance forfeiture:

  • Creating or operating multiple accounts
  • Registering with a false identity or using another person's information
  • Exploiting the bonus system (arbitrage betting, bonus hunting)
  • Placing bets using automated software, bots, or scripts
  • Attempting to gain unauthorized access to another member's account
  • Attempting to hack or carry out a cyberattack on CEO99's systems
  • Using CEO99 for money laundering or any illegal financial transactions
  • Engaging in fraudulent conduct toward other members

If suspicious activity is detected, CEO99 reserves the right to suspend an account for investigation without prior notice. If a violation is confirmed following the investigation, the account will be permanently closed.

7

Account Closure and Suspension

CEO99 reserves the right to temporarily or permanently close a member's account for any of the following reasons:

  • Breach of these Terms and Conditions
  • Failure to complete KYC verification or provision of false information
  • Long-Inactive Accounts (over 12 months)
  • Account Closure on Request (Self-Exclusion)
  • Legal or Regulatory Grounds

Members may also contact CEO99 Support at any time to request account closure. You will be given the opportunity to withdraw your balance before the account is closed; however, any active bonuses may be forfeited.

8

Responsible Gaming Policy

CEO99 believes gaming is entertainment, not addiction. With that in mind, CEO99 encourages all members to play responsibly and offers the following tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Take a break from CEO99 for a set period of time.
  • Cooling-Off Period: Take a temporary break ranging from 24 hours up to 6 weeks.
  • Reality Check: Receive session reminders at regular intervals.

Persons under 18 are strictly prohibited from opening an account on CEO99. Parents and guardians are advised to use parental control software to prevent minors from accessing this platform.

If you feel affected by problem gambling, CEO99's Responsible Gaming page and get help from our support team.

9

Privacy & Data Protection

CEO99 takes the protection of your personal information seriously. For details on how we collect, store, and use your data, please refer to our Privacy Policy More details are available.

CEO99 does not sell your personal data to third parties. However, limited information may be shared when required by law, regulatory investigation, or fraud prevention.

  • CEO99 staff will never ask for your account login credentials.
  • Report any suspicious messages or phishing attempts to CEO99 Support immediately.
  • The CEO99 platform uses 256-bit SSL encryption.
10

Dispute Resolution

Any dispute or complaint with CEO99 must first be directed to our customer support team for resolution. The CEO99 support team will provide an initial response within 5 business days of receiving the dispute.

Dispute Resolution Process:

  • Step 1: Submit your complaint to CEO99 via Live Chat or email.
  • Step 2: CEO99 internal investigation and review (7–10 business days).
  • Step 3: If you are unsatisfied with CEO99's decision, you may escalate your complaint to the relevant licensing authority.

Bet and transaction records stored on CEO99's platform will be treated as final evidence in any dispute resolution. In the event of a technical error, CEO99 will provide a reasonable resolution.

Disputes must be filed within 30 days of the date of the incident. Claims submitted after this deadline may not be accepted.

11

Changes to Terms & Their Effect

CEO99 reserves the right to modify these Terms and Conditions at any time. For significant changes, CEO99 will notify members by email or through the platform.

Updated terms take effect from the date of publication. Continued use of CEO99 after any changes constitutes your acceptance of the revised terms.

If any part of this agreement is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Any waiver by CEO99 of a particular term shall not be considered a waiver of that term in the future.

For any questions regarding these Terms and Conditions, please contact the CEO99 support team. We are available around the clock to assist you.

General Enquiries

Frequently Asked Questions on Terms & Conditions

You must declare that you are over 18 at the time of registration. For withdrawals or large transactions, KYC verification may require a national ID card or passport as proof of age. Any account found to belong to a person under 18 will be closed immediately.

The wagering requirement means the bonus amount must be wagered a specified number of times before a withdrawal can be made. For example, a bonus of BDT 1,000 with a 20x wagering requirement means you must place BDT 20,000 in total bets. Full wagering details are listed on each offer's page on CEO99.

CEO99 may only close an account due to a breach of terms, KYC failure, suspicious activity, or legal reasons. Accounts are never closed without cause. If your account is closed, CEO99 will inform you of the reason and provide an opportunity to respond.

For significant changes to these terms, CEO99 sends a notification to your registered email and displays a pop-up alert when you log in to the platform. The date of the latest update is always shown at the top of this page.

The deadline to file a dispute or complaint with CEO99 is 30 days from the date of the incident. Contact the support team within this period. Timely notification allows CEO99 to resolve matters quickly and effectively.

Join CEO99 — Safe, Secure, and Trusted

Get started today on a trusted platform built on transparent terms and conditions. Join millions of members across Bangladesh and enjoy safe betting and gaming.

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